Website Accessibility Policy

Kelly Plumbing & Heating wants this website to be usable by everyone, including people who browse with a screen reader, a keyboard alone, magnification, or voice control.

We build to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. That standard is our target rather than a certification we hold, and we treat any barrier a visitor reports as a fault to fix.

Every page of this site is checked before it goes out and on a regular schedule afterwards. Those checks cover text contrast, images that need alternative text, form controls that need labels, heading order, keyboard focus, and touch targets on small screens.

Pages are built to work without JavaScript wherever possible, to reflow to a phone screen without horizontal scrolling, and to remain usable when text is enlarged.

Some content on this site comes from third parties — an embedded map, a reviews feed, a video player. We do not control how those services are built, and their accessibility may fall short of the rest of the site. If one of them stops you doing something, tell us and we will give you the same information another way.

If any part of this website stops you from finding what you need, please contact Kelly Plumbing & Heating, Mendham, NJ — (973) 539-2300 or james@kellyplumbingheat.com.

Tell us the page and what happened, and we will respond and put it right. If you need information from this site in another format — read to you over the phone, or sent as plain text — ask and we will provide it at no charge.

If you are not satisfied with our response, you may raise the matter under the Americans with Disabilities Act. We would rather hear from you first and fix it.